I enjoyed Chris Hennessy's visit to our classroom very much. He was surprisingly funny. He gave great advice such as how to direct an interview. He told us that our client should answer every question with clear and complete sentences. We should tell them to start over if we feel their sentence is all over the place. Also, we need to loosen them up a little and make them calm. That way they'll answer honestly and confidently. He also mentioned to ask random questions when all our required questions are done.I'd like to learn more about what to do when questions are too personal. How do you bring those up?
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